Contact Us

Corrections, editorial enquiries and support contact details.

General Enquiries

For editorial enquiries, corrections, content suggestions or media requests, please email:

[email protected]

We aim to respond within 2 business days. Please note that we are an editorial team, not a counselling service. For gambling-related support, use the resources below.

Factual Corrections

Accuracy is paramount to our editorial mission. If you identify a factual error, outdated regulation reference or misleading statement on any page, please email us with:

  • The URL of the page containing the error
  • A description of the incorrect information
  • A suggested correction with supporting source (e.g. Gambling Commission publication, ASA ruling)

We review all correction requests and update content as appropriate, with an editor's note documenting significant changes.

Responsible Play Support

OceanPlayHub is not a crisis service. If you or someone you know is experiencing gambling-related harm, please contact the following UK services immediately:

GamCare: 0808 8020 133 (24/7 freephone) — gamcare.org.uk

BeGambleAware: begambleaware.org

GAMSTOP: gamstop.co.uk (self-exclusion)

Samaritans: 116 123 (24/7 free) — samaritans.org

NHS: nhs.uk — Gambling Addiction

Accessibility

We strive to make OceanPlayHub accessible to all users. If you encounter accessibility barriers on any page, please let us know at [email protected] and we will address the issue promptly.

Media & Collaboration

Journalists, researchers and organisations working in the social gaming, gambling regulation or responsible play space are welcome to contact us for comment, data requests or collaboration opportunities. We respond to media enquiries within 24 hours where possible.